About Touchstone Energy Cooperatives

The Touchstone Energy Cooperatives brand represents a nationwide alliance made of more than 750 local, consumer-owned electric cooperatives in 46 states. Touchstone Energy co-ops collectively deliver power and energy solutions to more than 30 million members every day. Electric cooperatives distribute power for 75 percent of the U.S. land mass over 2.4 million miles of power lines.

Electric cooperatives were established to provide electricity to rural America, and now make up the largest electric utility network in the nation. Touchstone Energy is the national brand identity for that network.

Did you know electric cooperatives ...

  • Are located in 80% of the nation’s counties
  • Are the largest electric utility network in the nation
  • Total more than 900 local systems in 47 states
  • Have 42 million member-owners
  • Distribute power over 2.5 million miles of line
  • Serve 75% of the U.S. land mass
  • Own $130 billion in generation, transmission and distribution assets
  • More than 88% of all local electric co-ops offer electricity generated from renewable sources.

What makes our cooperatives different

Touchstone Energy co-ops are owned by the members they serve and are committed to providing reliable electricity at the lowest price possible. In short, co-ops “look out” for the members they serve.

Touchstone Energy co-ops provide high standards of service according to their four core values: integrity, accountability, innovation and commitment to community.

Touchstone Energy co-ops rank well ahead of their industry counterparts when it comes to customer satisfaction. Recent data from the American Customer Satisfaction Index (ACSI), one the nation’s most recognized measures of customer satisfaction, gives Touchstone Energy cooperatives an average score of “83” out of a possible 100, outclassing utility industry satisfaction score of “77.”

Touchstone Energy 
Touchstone Energy is a national alliance of local, consumer-owned electric cooperatives. There are more than 730 Touchstone Energy Cooperatives, spanning 46 states, that collectively provide power to more than 40 million members every day. Touchstone Energy cooperatives are local, active members of their communities dedicated to serving commercial, industrial, agricultural and residential consumers with integrity, accountability, innovation and commitment to community.

Touchstone Energy defines excellence 
A “touchstone” is defined as evoking images of making contact, having a solid base and being a tangible reminder of truth. That defines our commitment to you. We are proud of our strong heritage of reliable electric service and responsiveness to member and community needs. Through Touchstone Energy we are joining with partners who hold these same high standards of excellence – no matter where they are. 

Strength in numbers 
ACEC realizes that one of our most important strengths is our connection with the community and the members we serve. Partnering through Touchstone Energy allows us to associate our local cooperative with a national network of electric cooperatives under one unified and positive brand identity. Our name has not changed, but the Touchstone Energy logo has become part of our identity so we can proudly claim our association. 

The power of human connections 
We believe in the power of human connections. That’s why we encourage you to call us if you have any questions about Touchstone Energy or how you might use energy more effectively or efficiently. We are proud to be associated with such an outstanding organization and are proud to be your electric cooperative. 

For more information about Touchstone Energy, visit www.Touchstoneenergy.com.