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Privacy Policy

Pursuant to our required regulations by the Federal Trade Commission's "Red Flags Rule," Allamakee-Clayton Electric Cooperative's Policy #1-17 Identity Theft Prevention Program outlines the protection of our members' information. ACEC will not provide information to anyone whose name is not on the account. For example, if the account is in the wife's name, the spouse cannot be given any information on the account. If a member wishes others to receive information on the account, he/she can either request that the account be converted to a joint membership or he/she can complete an "Authorized Contact Form" listing those who can receive account information.

When members call to request information on their account, they will be asked to verify their identity by providing information stored on their account such as the last four digits of their social security number or an answer to a secret question they have previously provided. If someone has been authorized to receive information on a member's account (we have received written authorization from the member), they will also need to verify their identity and provide the member's stored information to allow ACEC to disclose any account information to them.

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Allamakee-Clayton Electric Cooperative

TOLL FREE: 1-888-788-1551

PH: 563-864-7611

229 Hwy 51 · PO Box 715

Postville, IA 52162

Allamakee-Clayton Electric Cooperative

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©2023 Allamakee-Clayton Electric Cooperative. All Rights Reserved..

  • Account Services
    • Apply
      • Membership Application
      • Pre-Engineering Agreement
      • Sales Tax Exemption
    • Assistance
      • Energy Assistance
      • RECare
      • Understanding Your Bill
    • Billing
      • Budget Billing
      • Direct Pay
      • Paperless Billing Instructions
      • Payment Options
      • SmartHub
  • Community
    • Economic Development
      • Economic Development Projects
    • Residential Subdivisions
    • Co-op Connections Card
    • FirstCall
    • Electric Grills
    • Security Lights
    • Homeserve
    • Operation Round Up
  • Efficiency
    • DIY Energy Audits
    • Energy Savings Guides
    • Rebates
    • Summer Shift
    • Together We Save
  • Electric Service
  • Renewables
  • News & Education
    • Education
      • Safety
        • Electrical Safety
          • Iowa One Call
          • Safety Information
          • Safety Quiz
          • Electrical Safety Checklist
        • Outage Tools
          • Outage Map
          • Storm Center
        • Safety Links
          • Copper Theft
          • Grain Bin Clearance
          • Home Safety Tips
          • Safe Electricity
          • Standby Generation
          • Structure Moves
          • Cable Locates
      • Youth
        • Hauschild Scholarship
        • Youth Tour
    • News
      • ACEC News & Energy Update
      • Annual Meeting Drive-Through
      • Annual Report
      • Iowa Electric Cooperative Living
      • Member Recipes
      • Press Releases
  • SKYWAYS
    • Fiber
    • Wireless
    • Satellite